At Vaagai Organic Foods, we are committed to ensuring your satisfaction with our products and services. If for any reason you are not completely satisfied with your purchase, we offer a straightforward return policy.
Eligibility for Returns:
- Products must be returned within 30 days of the original purchase date.
- Items must be in their original, unused condition and packaging.
- Certain products, such as custom or personalised items, may not be eligible for return.
Return Process:
- Contact our customer service team at [contact information] to initiate a return request.
- Provide your order number and the reason for the return.
- You will receive instructions for returning the item, including a return shipping label if applicable.
Refunds:
- Refunds will be processed to the original payment method within 7-10 business days of receiving the returned item.
- Shipping charges are non-refundable unless the return is due to a company error.
Exchanges:
- Exchanges can be requested for items of equal value. Please contact our customer service team for assistance with exchanges.
Contact Us: For any questions or further assistance with returns, please reach out to our customer service team at [contact information].